Welcome to drgemmamunro.com (“we,” “us,” or “our”). By accessing and using our website, programs, or digital downloads, you agree to these Terms of Use. Please read them carefully before purchasing or participating.
Using Our Website and Services


By visiting our website or purchasing from us, you agree to:
- Keep your login details secure and not share them with others.
- Provide accurate information when registering or purchasing.
Who We Work With
Our programs and services are for people 18 years and older only. By purchasing or enrolling, you confirm that you meet this requirement.
Purchases, Prices and Payment
All prices are listed in Australian Dollars (AUD) and include GST.
Payment is taken through our secure payment providers.
If a payment fails or is declined, you remain responsible for the amount owed and any related fees.
Access to Programs and Digital Downloads
When you purchase a program or digital download, you’ll receive access to the materials for at least six months from your purchase date. Some programs may include longer access, and we’ll make this clear at the time of purchase.
We reserve the right to make changes to our website or programs at any time, including discontinuing or updating them. If you’ve already purchased a program, you’ll continue to have access for the period you were promised at the time of purchase.
Refunds and Cancellations
Online programs and digital downloads
Because you receive immediate access to content, all sales are final. We don’t offer refunds or exchanges for change of mind. If there’s a technical issue or you accidentally receive the wrong item, we’ll make sure it’s corrected quickly.
One-on-one coaching
If you need to cancel your coaching program:
- You are welcome to pause your coaching program for a month or two as needed.
- If you need to cancel, at our discretion, we may offer a credit towards future coaching in exceptional circumstances.
- Please give us at least 14 days’ written notice.
- If less notice is given, we may charge a cancellation fee or retain any deposit paid.
Intellectual Property
All content on our website and within our programs—including text, videos, downloads, graphics, and resources—is owned by us or our licensors. You receive a limited licence to use these materials for your personal use only.
You may not share, copy, resell, or distribute our content without our written permission.
Testimonials and Feedback
We love hearing your feedback and success stories. By submitting a testimonial, review, or comment (including via email or social media), you grant us permission to use it for promotional purposes. We’ll always do our best to give you credit, though we can’t guarantee it in every instance.
General Information and Advice
Our content is designed for education and personal development. It is not professional, medical, financial, or psychological advice. You are responsible for deciding whether our programs are right for you and for seeking professional advice where appropriate.
Limitation of Liability
To the fullest extent permitted by law:
- Our total liability is limited to the amount you paid for the relevant program or product.
- Our programs and digital products are provided “as is” and we make no guarantees of particular outcomes or results.
- We are not liable for any loss, damage, or costs arising from your use of our website, programs, or downloads, except where required under the Australian Consumer Law.
Indemnity
By using our website or services, you agree to indemnify us against any claims, damages, or costs arising from your breach of these Terms or misuse of our site and programs.
Privacy
We take your privacy seriously. Any personal information you provide is handled in line with our Privacy Policy.
Changes to These Terms
We may update these Terms from time to time. Any changes will take effect as soon as they are posted on our website. By continuing to use our website or services, you agree to the updated Terms.
Governing Law
These Terms are governed by the laws of South Australia, Australia. Any disputes will be resolved in the courts of South Australia.
Severability
If any part of these Terms is found to be invalid or unenforceable, the rest will remain in effect.